What the Election Taught Us About Consumer Emotion

Thought Leadership
December 10, 2024

What the Election Taught Us About Consumer Emotion

Discover how brands can harness emotional intelligence to connect in a cautious, divided consumer climate—and turn uncertainty into opportunity

The 2024 election results serve as a powerful reminder of the role emotion plays in shaping decision-making—especially in a politically divided and economically uncertain U.S. For brands navigating this cautious consumer climate, key takeaways from the election season are clear: feelings often outweigh facts, authenticity matters more than precision, and sales cycles are becoming longer and more emotionally driven. Political messaging that acknowledged and validated public sentiment—rather than attempting to counter it with data—proved most effective. The same holds true for marketing.

To connect meaningfully, brands must meet consumers where they are, resonate with their beliefs from the very first interaction, and collaborate with trusted creators who reflect their audience's values. With significant policy shifts ahead and emotions continuing to drive most consumer choices, brands that prioritize emotional intelligence and build authentic relationships will be best positioned to thrive in the evolving landscape.